Workshop Schedule

Webinar Schedule

 

 

 

 

 

 

 

November 2008

 

 13th    Phone Power

             Bart Frankel, MBA

             ACAI Office

             Indianapolis IN

             8:30—4:00

             Members $199.00

             Nonmbrs  $299.00

 

March 2009

 

10th     Credit Boot Camp

             Ed Frermann, CCE

             ACAI Office

             Indianapolis IN

             8:30-12:30

             Members $109.00

             Nonmbrs $199.00

            

Pricing: All webinars are:

Members—$70.00

Nonmembers -$90.00

Click on the highlighted link below to download the forms

 

July 2008

 

8th—   Bulldog Collection Techniques

             Michael Dennis, CBF

             9-10:30am

 

17th—Phone Power

             Bart Frankel

             9-11am*

 

23rd—Effective Customer Visits

             Eddy Sumar, CCE

             11-12 noon**

 

August 2008

 

5th—Modern Approach to Business              Ethics

             David Osburn, MBA

             11-12 noon***

 

14th-    Essentials of Deduction Management

             Michael Dennis, CBF

             9-10:30

 

September 2008

 

9th—Take Charge of Your Financial Future

             Eddy Sumar, CCE

             11-12 noon**

 

11th—Negotiation Techniques

             Jim Menard, CCE

             11-12 noon**

 

17th—Setting Credit Limits

             Jim Menard, CCE

             11-12 noon**

 

            

            

 

Tel: 317-262-3050

Indiana Assoc of Credit Management

Topics include:

Credit Scoring

Managing Change

Credit & Sales—The Winning Team

Bankruptcy

Business Results Leadership

EMBASSY SUITES HOTEL located near the pyramids on the NW side of  Indianapolis.

OCTOBER 16-17, 2008

IACM

To register for any event, including the Institutes of Credit

Great Door Prizes

Free Parking

Free Breakfast w/ room

The Best Networking

Bruce Nathan

One of our speakers

Indiana Association of Credit Management

800.888.4359 ¨ 317.262.3050 ¨ 317.636.5720 fax

2008 Indiana State Credit Conference

Educational Events

IACM

*please allow 2 hours for this important webinar

**PLEASE NOTE THE TIME IS LATER THAN NORMAL. THANK YOU.

 

Webinar schedule continued

 

 

October 2008

 

7th—Managing Marginal Customer Accounts

         Michael Dennis, CBF

             9-10:30am

 

23rd– You Can’t Manage What You Can’t Measure

             Jim Menard, CCE

             11-12 noon**

 

November 2008

 

6th—The Care & Feeding of the Sales People

        Michael Dennis, CBF

        9-10:30am

 

11th—Customer Service Fundamentals

             Eddy Sumar, CCE

             9-10am

 

 

February 2009

 

10th—Beginning Excel

       Steve Rutledge, CCE

             9-10am

 

17th—Intermediate Excel

       Steve Rutledge, CCE

             9-10am

 

24th—Advanced Excel

       Steve Rutledge, CCE

             9-10am