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Workshop Schedule |
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Webinar Schedule
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November 2008
13th Phone Power Bart Frankel, MBA ACAI Office Indianapolis IN 8:30—4:00 Members $199.00 Nonmbrs $299.00
March 2009
10th Credit Boot Camp Ed Frermann, CCE ACAI Office Indianapolis IN 8:30-12:30 Members $109.00 Nonmbrs $199.00
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Pricing: All webinars are: Members—$70.00 Nonmembers -$90.00 |
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Click on the highlighted link below to download the forms |
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July 2008
8th— Bulldog Collection Techniques Michael Dennis, CBF 9-10:30am
17th—Phone Power Bart Frankel 9-11am*
23rd—Effective Customer Visits Eddy Sumar, CCE 11-12 noon**
August 2008
5th—Modern Approach to Business Ethics David Osburn, MBA 11-12 noon***
14th- Essentials of Deduction Management Michael Dennis, CBF 9-10:30
September 2008
9th—Take Charge of Your Financial Future Eddy Sumar, CCE 11-12 noon**
11th—Negotiation Techniques Jim Menard, CCE 11-12 noon**
17th—Setting Credit Limits Jim Menard, CCE 11-12 noon**
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Tel: 317-262-3050 |
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Indiana Assoc of Credit Management |
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Topics include: Credit Scoring Managing Change Credit & Sales—The Winning Team Bankruptcy Business Results Leadership |
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EMBASSY SUITES HOTEL located near the pyramids on the NW side of Indianapolis. |
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OCTOBER 16-17, 2008 |


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To register for any event, including the Institutes of Credit |
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Great Door Prizes Free Parking Free Breakfast w/ room The Best Networking |
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Bruce Nathan |
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One of our speakers |

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Indiana Association of Credit Management |

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800.888.4359 ¨ 317.262.3050 ¨ 317.636.5720 fax |
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Educational Events |

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*please allow 2 hours for this important webinar **PLEASE NOTE THE TIME IS LATER THAN NORMAL. THANK YOU.
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Webinar schedule continued
October 2008
7th—Managing Marginal Customer Accounts Michael Dennis, CBF 9-10:30am
23rd– You Can’t Manage What You Can’t Measure Jim Menard, CCE 11-12 noon**
November 2008
6th—The Care & Feeding of the Sales People Michael Dennis, CBF 9-10:30am
11th—Customer Service Fundamentals Eddy Sumar, CCE 9-10am
February 2009
10th—Beginning Excel Steve Rutledge, CCE 9-10am
17th—Intermediate Excel Steve Rutledge, CCE 9-10am
24th—Advanced Excel Steve Rutledge, CCE 9-10am
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